Frequently Asked Questions
Everything you need to know about Dog & Field's premium sporting gear and services.
What is the standard delivery time for sporting equipment?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while our express service offers next-day delivery for urgent field requirements.
Do you offer a warranty on your gundog training equipment?
Yes, all Dog & Field branded products come with a 12-month manufacturer's warranty covering any defects in materials or workmanship.
What is your return policy for unused gear?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in a resaleable condition for a full refund or exchange.
Are your dog food and treats ethically sourced?
Absolutely. Our nutrition range is formulated using high-quality, ethically sourced ingredients designed specifically to meet the energy demands of working and sporting dogs.
Do you offer international shipping for overseas customers?
Yes, we ship our sporting equipment worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payments through PayPal and Apple Pay.